Monday, June 9, 2014

Please don't do paper.

Recently I was exchanging emails with someone about training. They are thinking about using printed materials to educate retail partners about their company and products... 

Please don't do paper!
  • First, think of the environment.
  • Then the expense. Not just in printing and shipping but also you can'edit paper once printed, so updates are impossible.
  • Paper suffers the same problem as websites. Neither you or retail management receives feedback or confirmation that it was shared, read or understood by staff.
  • Finally there' s the timeliness and ROI factor - when a new employee is hired, is the retailer going to dig around for a paper they were given 30 days ago, let alone 6 months ago? And why your paper versus the 1000 others they have?
Training is awesome. Paper isn't.